The Benewah Community Hospital is warning area residents to be cautious after complaints of fraudulent calls using its phone number.

In a public service announcement on Facebook, the hospital said it recently received a complaint from a community member. The caller said they received a phone call from what appeared to be an official BCH extension, and that the person calling them requested personal information.

The hospital confirmed that this incident was a case of what is known as “spoofing,” in which criminals use technology to create a false phone number for caller ID services. The practice is common among scam callers, who use the apparently legitimate phone numbers to impersonate representatives of various organizations and steal personal identifying information. Such information can then be used for fraudulent purposes.

“Please be aware that you may not be talking to a BCH employee,” BCH Executive Assistant Becca Plante said. “If you feel you are getting a suspicious phone call, please contact BCH Administration immediately.”

To report a suspected fraudulent call, call BCH at 208-245-7614.

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